LAST UPDATED JANUARY 6, 2024
Participation in any Team New York Aquatics, Inc. (“TNYA”) activity is conditional upon your acceptance of the following Participation Agreement and Liability Waiver, promulgated by the Board of Directors pursuant to its authority under section 2.1(g) of the TNYA Bylaws. Please read the below terms carefully.
In this Agreement, unless the context indicates otherwise:
An “Activity” means any TNYA-sanctioned or approved activity, including but not limited to all practices, learn-to-swim programs, camps, clinics, social events, happy hours, dinners, and competitions that TNYA either sanctions, approves, or participates in.
The “Agreement” is this Participation Agreement and Liability Waiver;
The “athletic environment” has the meaning assigned to it by the presently operative version of the TNYA Anti-Harassment and Anti-Discrimination policy.
To “dive” is to enter the water using any part of the body other than the feet.
“NGBs” means “National Governing Bodies”, which in turn means U.S. Masters Swimming Inc., U.S.A. Water Polo Inc., or U.S.A. Artistic Swimming Inc. The sports governed by an NGB are, for USA Artistic Swimming, artistic swimming; for USA Water Polo, water polo; for swimming, US Masters Swimming.
“N-PCL” means the New York Not-for-Profit Corporations Law;
“Pass” means any purchase of a one-off pricing option in Mindbody used for a regular TNYA practice or class, including a pay-per-practice pass, or 5x or 10x practice pass bundle;
“Practice” (referred to as a “Class” on Mindbody) is a regularly scheduled swimming, low pressure zone, adult learn-to-swim, water polo, or artistic swimming workout advertised as a practice on our Mindbody schedule.
“Subscription” means any purchase of a contract on Mindbody that permits attendance at regularly occurring classes or practices on a weekly or monthly basis (but does not include payment of the TNYA membership fee);
“Special Event Admission” means any purchase of a pass permitting participation in a TNYA activity for which payment is required other than a regular recurring class or practice, including but not limited to registration for Swim Camp, Swim Camp accommodation, tickets for the TNYA banquet or fundraiser, or One Hour Swim registration.
“TNYA” or “the Corporation” means Team New York Aquatics Inc.
2. General Terms
(a) Age and Intent to be Legally Bound. Membership in TNYA is limited to persons aged 18 years and older. By agreeing to this Agreement you represent that you are at least 18 years old and agree to be legally bound by all of the terms and conditions set forth herein.
(b) Code of Conduct and Other Policies. You agree to comply at all times with the TNYA Code of Conduct and the policies incorporated into that Code of Conduct by reference, including but not limited to the TNYA Anti-Harassment and Anti-Discrimination Policy and the U.S. Centers for SafeSport Code of Conduct, as well as the TNYA Bylaws and any policies adopted for TNYA by the Board of Directors (together, “the Policies”).
You agree that you will familiarize yourself with the Policies and comply with the Policies at all times while within the athletic environment. The “athletic environment” is a term of art that covers all of TNYA’s operations, including but extending beyond the Activities.
You understand and agree that your failure to comply with the Policies may result in you being barred from participation of some or all Activities either temporarily or permanently and/or temporary suspension or termination of your membership or the imposition of a period of probation. If you are prevented from participating in any Activities by reason of such a bar on participation or suspension or termination of membership, you agree that you forfeit the value of any membership, subscription, or account credit you may have at the time of your expulsion.
You agree not to participate or attempt to participate in any Activity if barred from doing so pursuant to the TNYA Bylaws (available on our Policies page).
(c) Pool Rules; no diving in the shallow end. You recognize that diving can be extremely dangerous, and you agree not to dive in the shallow end of any pool at any Activity, and to abide by all other pool rules posted at any practice and meet facilities. TNYA will use reasonable efforts to collect such rules on our pools page, but makes no guarantee that the information provided is up to date or accurate. You acknowledge that it is your responsibility to review and follow pool rules posted on the websites of the respective pools and posted at the pools themselves.
(d) No Assignment. All memberships, membership payments, Special Event Attendance, subscriptions and passes are for the exclusive use of the person who purchased it and may not be assigned to any other person.
(e) Modification of Agreement. TNYA may change, suspend, or discontinue any product or service TNYA provides, or any part of them, at any time without notice. TNYA may amend any part of this Agreement at its sole discretion by posting the revised Agreement on the tnya.org website. Your continued participation in the Activities after the effective date of the revised Agreement constitutes your acceptance of the revised Agreement.
3. Health Risks and Liability Waiver
(a) Physical Fitness. You hereby certify and represent that (i) you are in good health and in proper physical condition to participate in any aquatic activity sponsored or organized by TNYA; and (ii) you have not been advised of any medical conditions that would impair your ability to safely participate in such activities. You agree that it is your sole responsibility to determine whether you are sufficiently fit and healthy enough to participate in Activities.
(b) Acknowledgment and Assumption of Inherent Risks Dangers of Aquatic Activity. You acknowledge the inherent risks associated with the sports of swimming, water polo, artistic swimming, and diving. You understand that your participation involves risks and dangers, which include, without limitation, the potential for serious bodily injury, sickness and disease, permanent disability, paralysis and death (from drowning or other causes); loss of or damage to personal property and equipment; exposure to extreme conditions and circumstances; accidents involving other participants, event staff, volunteers or spectators; contact or collision with natural or manmade objects; dangers arising from adverse weather conditions; imperfect water conditions; water and surface hazards; facility issues; equipment failure; inadequate safety measures; participants of varying skill levels; situations beyond the immediate control of the aquatic activity organizers; and other undefined, not readily foreseeable and presently unknown risks and dangers (“Risks”). You understand that these Risks may be caused in whole or in part by your own actions or inactions, or the actions or inactions of others participating in aquatic activities, and you hereby expressly assume all such Risks and responsibility for any damages, liabilities, losses or expenses that you incur as a result of your participation in any aquatic activities. You accept sole responsibility for your own conduct and actions while participating in the aquatic activities.
(c) COVID-19 and Other Diseases. You acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you may be exposed to or infected by COVID-19, or other viral or bacterial infection, while participating in any aquatic activity or social activity, and that such exposure or infection may result in personal injury, illness, permanent disability, and death. You agree that if you have a fever, cough, feel short of breath, have any other symptoms, have knowingly been exposed to a communicable disease such as COVID-19 or have traveled to or from a highly impacted area, you will not attend an Event for at least two weeks after exposure or symptoms have subsided or you have returned from a highly impacted area. In addition, if you discover you have been exposed to a suspected or positive case of COVID-19 or have tested positive for COVID-19 while in attendance at an Activity, you will notify a TNYA athlete safety officer, coach, or director (whoever is present) immediately.
(d) Waiver and Indemnity. You hereby waive, to the maximum extent permitted by law, any and all rights to claims for loss or damage arising out of your participation in the TNYA programs or any activities incident thereto against TNYA, their facilities, and other partners, their officers, directors and employees and any other organization or individual hosting, sponsoring, organizing or supervising Activities (“the released parties”) as a condition of your participation in the TNYA programs. You further agree to indemnify the released parties with respect to any liability, claims, demands, causes of action, damages, loss or expense (including court costs and attorneys fees) of any kind or nature which may arise out of your participation in Activities. Notwithstanding anything contained in this section or elsewhere in this Agreement, you do not waive those claims that are unable to be waived pursuant to section 5-326 of the New York General Obligations Law, and this Agreement shall not be read to imply otherwise.
4. Membership Conditions and Fees
(a) Trial Membership Terms. TNYA provides an option for persons who have not been members of the Corporation since 2021 to provisionally join TNYA for a period of up to 14 days without payment of the membership fee (“trial membership”). A trial membership provides a person with a time-limited revocable license to attend Activities that only members are otherwise entitled to attend. You agree that this license is revocable at the absolute and unappealable discretion of TNYA or its agents. If you wish to acquire the rights of members, you must become a member of TNYA by purchasing a TNYA membership on Mindbody and paying the requisite membership fee.
(b) Membership in TNYA and NGBs. You consent to all of the terms of this Agreement whether or not you ultimately become a member of TNYA. TNYA may prescribe whether one or more Activities require that you be a member of TNYA and/or a member of a NGB. You agree that if you are prevented from participating in TNYA because you are not a member or NGB and that prevention of participation leads to the constructive forfeiture of a pass or subscription, you will receive no refund for such a forfeiture.
(c) Membership Auto-Renewal, Resignation by Online Process or Email, and Refunds. Your membership will automatically renew and charge you the annual membership fee on the one-year anniversary of your first payment of the membership fee. You may stop auto-renewal by resigning your membership, as follows:
Online Resignation. You may cancel your membership at any time up to the date of renewal online by visiting the Mindbody store, selecting the My Info tab, selecting “Account,” and then selecting “terminate” next to your membership (which will be listed under “Autopays” on that page). This terminates your membership, effective immediately, and halts all auto-pays. You will lose your right to attend TNYA Activities and to vote immediately upon termination.
Email Resignation. You may also resign as a member by emailing email@example.com from the email address you used to sign up with us. If you elect to resign via email it may take us up to 7 days to process your resignation.
Postal Resignation. You may also resign by writing by certified or registered United States mail to TNYA at our postal address listed at www.tnya.org/contact. If you elect to cancel via postal mail you agree that it may take TNYA up to 15 business days to process your resignation.
In the event that TNYA fails to process your resignation made in accordance with these terms and your membership renews and you are charged, you will be entitled, upon email request, to a full refund of all monies paid as a result of the undesired renewal. This is the only ground on which you are entitled to a refund of your membership fee.
You agree that the membership fee you have paid or will pay to join TNYA represents the annual fee for voting membership in a not-for-profit corporation pursuant to section 507 of the N-PCL and sections 2.1(e) and 2.5 of the TNYA bylaws and is accordingly exempt from the provisions of the Health Club Services Law pursuant to subdivision 1(a) of section 621 of the General Business Law.
(d) Membership in a National Governing Body. If you are a TNYA member, your membership in TNYA is conditioned on your continued membership with one or more NGBs as follows: to take part in water polo practices, you must be a member of USA Water Polo in good standing; to take part in artistic swimming practices, you must be a member of USA Artistic Swimming in good standing; to take part in diving practices, you must be a member of U.S.A. Diving in good standing; in all other circumstances, you must be a member of U.S. Masters Swimming in good standing. A trial or unpaid membership in one of the NGBs is not a membership in an NGB for purposes of this section. You agree that TNYA will automatically cancel your membership without a refund of your membership fee if you cease to be a member in good standing of an NGB for a period of 30 days or longer. TNYA makes no representations or warranties respecting any policies or practices of the NGBs; all disputes and concerns with NGB membership (including the application of the Health Club Services Law) must be raised with the NGBs themselves.
(e) NGB Policies. Each NGB maintains policies that bind TNYA members who are members of that NGB. Activities that incorporate the sport governed by an NGB are, unless expressly otherwise provided in writing, sanctioned events of the relevant NGB and are accordingly subject to the relevant NGB policies. You agree that you have read and will abide by the relevant NGB policies pertaining to your participation in NGB-sanctioned Activities.
(f) Forfeiture on Loss of Membership. If you purchased a subscription or pass or Special Event Admission while you are a TNYA member, and cease to be a TNYA or NGB member, you agree that you will forfeit the remaining value of any pass, subscription, or Special Event Admission active at the time you cease to be a member and are not entitled to a refund except as this Agreement otherwise provides.
5. Activity Schedule and Signup
(a) Attendance Requires Registration. You may not attend a practice unless you meet the membership requirements (both TNYA and NGB), either enroll in the practice on Mindbody or are added to the practice by a gatekeeper, and have paid for the practice with a pass or subscription.
(b) Disclaimer Respecting Schedule and Coach Availability. TNYA makes no representations or warranties as to the accuracy of any disclosures it may make, on its website, social media, or otherwise, as to the times, locations, or coaches of any practices for which a pass or subscription may be used.
You agree that TNYA may cancel any practice on any notice or no notice and for any reason or no reason such that these advertisements may at any time become inaccurate. You further agree that if you unsubscribe from TNYA’s newsletter and/or Mindbody emails, you have waived any right you may have to receive corrections of practice schedules or obligation TNYA has to send you such corrections or notifications.
If a given practice for which a pass or subscription can be used is canceled, you agree that your only recourse is to attend another practice that week (if a pay-per-week subscription) or month (if an unlimited subscription) or any other time (if a pass), except as this Agreement expressly otherwise provides. A pay-per-practice pass purchased for a specific practice will be uncharged upon TNYA’s cancellation of a practice and can be used for a future practice.
TNYA notes the name of coaches for particular practices on Mindbody as an administrative convenience and makes no representations that a particular coach will coach a particular practice or coach any practice at all. You agree that you have not acted in reliance on such advertisements. TNYA reserves the right to designate coaches for any practice at its absolute discretion on any notice and no notice.
(c) Late Cancellations. If you sign up for a given practice you may cancel that practice without a charge to your pass or subscription if you do so more than 2 hours before the scheduled start time of the practice (an “early cancellation”). Cancellation after that time is a late cancellation; you will be charged for a late cancellation as if you attended the practice.
(d) No-Show. If you do not arrive at a practice or any other event within 10 minutes after the scheduled start time, TNYA may, at its absolute discretion, deem you a no-show and assign your spot at the event to someone else. If you are deemed a no-show you will also forfeit the value of the pass, subscription, or Special Event Admission, associated with the event you booked.
(e) Waitlist. TNYA events (practices and special events) are capped at a specific number of attendees; attendance is first-come, first-served based on Mindbody sign-ups. If an event is full, you may elect to join the waitlist for that practice. Mindbody will automatically move members into the event as attendees cancel and email them when this occurs, up to the moment of the late cancellation deadline for that event. If you no longer wish to attend the event, it is your responsibility to remove yourself from the waitlist using the Mindbody system before the late cancellation deadline. You agree that if you are moved into the event by the system you will be charged for the practice unless you remove yourself before the late cancellation deadline.
(f) Walk-Ups. If a practice has fewer prior reserved attendees than slots, you may be admitted to practice without prior reservation by the coach or gatekeeper; a walk-up will be charged on the same basis as a prior booking. If there are more walk-ups than there are available spaces, walk-ups will be admitted in the order in which they appear on the waitlist (or, failing that, the order in which they arrive). Walk-ups may also become available if the practice is booked to capacity but person making a prior booking does not arrive within 10 minutes of the start time.
6. Refund Policy
(a) Refund of Passes for Medical Issues. Because a pass can be used at any time and permanently stays in your Mindbody account, TNYA will not provide refunds for passes purchased unless you experience an injury or other disability that, according to a doctor’s order, prevents you from participating in activities for which the pass can be redeemed for at least three months, in which case you are entitled to a refund pro rata of the unused portion of the pass. If you die, upon learning of your passing TNYA will refund your estate the remaining value of the pass, deducting only amounts actually used.
(b) Subscription Auto-Renewal and Cancellation by Online Process or Email. All subscriptions auto-renew each month by default. You may stop auto-renewal by cancellation of your subscription, as follows:
Online Termination. You may cancel a subscription at any time up to the date of renewal online by visiting the Mindbody store, selecting the My Info tab, selecting “Account,” and then selecting “terminate” next to the subscription (which will be listed under “Autopays” on that page). This terminates your subscription, effective immediately, and halts all auto-pays, but forfeits the remaining value of the subscription. If you have a right to a refund, you should cancel via email.
Email Termination. You may also cancel a subscription by emailing firstname.lastname@example.org from the email address you used to sign up with us. If you elect to terminate via email it may take us up to 7 days to process your cancellation.
Postal Termination. You may also cancel a subscription by writing by certified or registered United States mail to TNYA at our postal address listed at www.tnya.org/contact. If you elect to cancel via postal mail you agree that it may take TNYA up to 15 business days to process your cancellation.
Cancellation will not entitle you to a refund except as this Agreement otherwise provides.
(c) Refunds for Subscriptions. You are entitled to a refund for a subscription if:
Auto-Renewal Without Authorization. In the event that TNYA fails to process the cancellation of an automatic renewal made in accordance with this Agreement, you will be entitled to a full refund of all monies paid as a result of the undesired renewal.
You Terminate Within Three Days. If you cancel a subscription within three calendar days of purchase or autorenewal and have not used the subscription to attend any practices or activities, you are entitled to a full refund upon request. For the avoidance of doubt, the three day period runs until 11.59pm, New York Time, on the third day following purchase. Thus if you purchase a pass on Monday at 9.00am, you have until Wednesday at 11.59pm to cancel.
You Move House. If you lived within 25 miles of a pool in which TNYA operates a swimming workout when you purchased the subscription (or when it most recently autorenewed) and then move house to a location more than 25 miles away from a pool in which TNYA operates a swimming workout, you are entitled to a pro rata refund of the unused portion of the subscription.
You Satisfy the Medical Criteria for a Pass Refund. If you would be entitled to a pro rata refund if your subscription was a pass, you are entitled to a refund, pro rata, of the unused portion of your subscription on the same basis.
(d) Pro Rata Credit for Subscriptions. TNYA will provide an amount of Mindbody account credit representing the amount of a subscription you have not used, upon request, under the following circumstances:
TNYA’s Cancellation of Practices (Swimming). If this is any subscription other than a water-polo-only or artistic-swimming-only subscription and (i) sufficient swimming practices you (ii) were able to attend and (iii) intending to attend (iv) advertised on our Mindbody schedule at the time you purchased the subscription (or it most recently auto-renewed) are (v) advertised on our Mindbody schedule as being held during the subscription’s effective period and are (vi) canceled by TNYA for any reason (vii) subsequent to your purchase or most recent autorenewal such that (viii) even if you were able to and did attend all remaining swimming practices, anywhere in New York City, for which the subscription could be used, you would still not be able to realize the value of the subscription, TNYA will award you Mindbody credit equal to value of the subscription you were unable to realize. For purposes of this paragraph, an all-sports unlimited pass shall be treated as a 3x all-sport practice-per-week pass.
For example, if TNYA advertised 4 practices in a given week on the day you purchased a 2x practice per week subscription, to be held within the month of that subscription’s initial term, and then TNYA canceled all but 1 practice that week, you would be eligible for a refund pro rata of one-eighth of the subscription’s value (being 1x practice in a week where such attendance was impossible).
If in the preceding scenario you purchased an all-sports unlimited subscription, you would be eligible for the same pro-rata credit (2x practices in a week of your notional entitlement of 3 where only 1 practice occurred).
An all-sports subscription shall not be creditable under this section owing to cancellations of water polo or artistic swimming practices.
TNYA’s Cancellation of Practices (Artistic Swimming and Water Polo). If you have purchased an artistic swimming or water polo subscription and TNYA cancels an artistic swimming or water polo practice (as applicable) advertised at the time you purchased the pass that you intended to attend, you will receive an amount of Mindbody account credit pro rata for the value of the pass unable to be realized.
(e) Special Event Admission Refunds.
Early Cancellation. TNYA may advertise, with respect to any Special Event Admission, a cancellation deadline associated with the special event for which the admission is to be used (“the refund deadline”). Absent such an advertisement, the refund deadline is 30 days before the advertised start date of the event. You may cancel any Special Event Admission and receive a full refund if you request such a cancellation in writing before 11.59pm, New York Time, on the date of the refund deadline. You do not have a right to a refund after the refund deadline unless TNYA cancels the entire event.
TNYA Cancellation. If TNYA cancels the entire event for which a Special Event Admission was purchased, you shall be entitled to a full refund. For the avoidance of doubt, the cancellation of any part of the event for which this Special Event Admission was purchased that does not represent the entirety of the event for which this Special Event Admission was purchased shall not entitle you to a refund under this section.
(f) Discretionary Refunds. If you do not satisfy the criteria for a refund or credit, you may write to TNYA at email@example.com at any time between the date of the subscription’s time of purchase or renewal and 30 days following the final day of the subscription’s time period and request a policy variance to receive account credit equivalent to the unused portion of your pass. You agree that policy variances are made at the absolute discretion of TNYA. In considering whether to grant a policy variance, TNYA may have regard to the following factors: (i) the circumstances of your request, in particular whether you did not make use of the relevant portion of the pass on account of contingencies that were both beyond your control and reasonably unforeseeable on the date of the purchase or renewal (or, for a Special Event Admission, the date of the full refund deadline); (ii) whether failure to grant the requested credit would impose undue financial hardship on you; and (iii) any other appropriate factor.
(g) Request for Refund or Credit. All requests for refunds or credits must be made via email to firstname.lastname@example.org from the email address you used to register with Mindbody within 30 calendar days of the event that created an entitlement to a refund or credit.
(h) Forfeiture of Passes or Subscriptions Following Extended Period of Inactivity. TNYA reserves the right to terminate the passes, subscriptions, or Special Event Admission of any user in the Mindbody system who did not participate in any TNYA activity for which Mindbody registration was required (whether as a member or non-member) in the entire preceding calendar year. You agree that TNYA may terminate these passes if you do not participate in any TNYA activity through Mindbody for an entire calendar year.
(j) Acceptance of Differential Risk and Value of Subscriptions and Contracts Across Time. You agree that a subscription is a license, and not an entitlement, to attend TNYA practices, and that a subscription does not provide you with a right to attend any particular practice it allows you to attend. For example, a practice may be advertised during the time period of your subscription but becomes full with other subscribers before you reserve your place in it. For another example, TNYA may indicate on our Mindbody schedule that a regularly scheduled practice is cancelled before your subscription renews for the period in which that cancelled practice occurs. In these and any other circumstances where you are prevented from attending practices, except where you are granted the right to a refund or credit by New York law or this policy, you agree that you have no expectation or entitlement to any compensation or credit as a result of your inability to attend the practice.
(k) Health Club Services Law Notices. CONSUMERS RIGHT TO CANCELLATION. YOU MAY CANCEL THIS CONTRACT WITHOUT ANY PENALTY OR FURTHER OBLIGATION WITHIN THREE (3) DAYS FROM THIS DATE ON WHICH YOU PURCHASED THE CONTRACT. Notice of cancellation shall be in writing subscribed by the buyer and mailed by registered or certified United States mail to the seller at the address specified in such form (available at www.tnya.org/contact). Such notice shall be accompanied by the contract forms, membership cards and any other documents or evidence of membership previously delivered to the buyer. All moneys paid pursuant to such contract shall be refunded within fifteen business days of receipt of such notice of cancellation. If the buyer has executed any credit or loan agreement to pay for all or part of TNYA’s services, any such negotiable instrument executed by the buyer shall also be returned within fifteen days.
ADDITIONAL RIGHTS TO CANCELLATION: You may also cancel this contract for any of the following reasons:
- If upon a doctor’s order, you cannot physically receive the services because of significant physical disability for a period in excess of six months.
- If you die, your estate shall be relieved of any further obligation for payment under the contract not then due and owing.
- If you move your residence more than twenty-five miles from any health club operated by TNYA.
- If the services cease to be offered as stated in the contract.
NO DEROGATION OF GREATER RIGHTS SET FORTH IN THESE TERMS: The above language is required to be inserted into this Agreement pursuant to section 624 of the New York General Business Law. Pursuant to subdivision 3 of that section, to the extent that other provisions of these or other terms between you and TNYA provide additional or broader reasons for cancellation or means by which cancellation can take place, the broader terms govern.
(a) Use of Personal Information. You agree that TNYA may use your personal information for those functions that are reasonable and necessary for the conduct of the business of the corporation, including but not limited to sending you emails and text messages about Activities.
You acknowledge that under section 621 of the N-PCL, TNYA may be obliged to furnish your contact information to other members, although TNYA will use reasonable efforts in all cases on the non-commercial-use affidavit required by subdivision (b) of that section.
8. Dispute Resolution
(a) Binding Nature of Agreement. You have read this Agreement carefully, understand it, acknowledge that you have signed this Agreement without any inducement, assurance, or guarantee, and intend for your electronic signature or equivalent expression of consent on any form incorporating this Agreement to serve as confirmation of your complete and unconditional acceptance of the terms, conditions and provisions of this Agreement. This Agreement represents the complete understanding between the parties regarding these issues and no oral representations, statements, or inducements have been made apart from this Agreement and the documents it incorporates by reference. If any provision of this Agreement is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.
(b) Choice of Law. You and TNYA agree that any dispute arising out of this Agreement, or your participation in any TNYA activity, shall be governed exclusively by the laws of the State of New York, without regard to New York’s choice of law rules.
(c) Pre-Litigation Dispute Resolution. You and TNYA agree that prior to your commencing a lawsuit against TNYA, its officers, directors, employees, or agents, or TNYA commencing a lawsuit against you or your agents, you and TNYA will attempt in good faith to resolve your dispute out of court. This requirement will be satisfied if the complainant: (i) communicates in writing with the respondent (if TNYA is the respondent, such a writing should be an email sent to email@example.com), a complaint setting out a demand for the relief sought, which may include relief in the alternative or different types of relief, and a short and plain statement of the claim showing that the complainant is entitled to relief; (ii) makes a reasonable effort to meet either in person or by videoconference with the respondent following the communication of that statement; (iii) if the dispute concerns the imposition or lack of imposition by the Board of Directors of TNYA of any sanction provided by bylaw 2.3 of the TNYA bylaws, fully exhausts the procedures set forth therein, including the holding of a Special General Meeting to appeal the Board’s decision or lack of decision.
(d) Forum and Jurisdiction. You and TNYA agree to submit to the exclusive jurisdiction of New York State Supreme Court, New York County, or the U.S. District Court for the Southern District of New York, which, following satisfaction of the pre-litigation dispute resolution provisions of this Agreement, shall hear any dispute, claim or controversy arising in connection with or relating to the Agreement or any matter arising out of your participation in TNYA, including, but not limited to the validity, breach, enforcement or termination of this Agreement, or any matter arising out of an Activity. You and TNYA both agree to waive all objections based on personal jurisdiction to suit in New York State Supreme Court, New York County or the U.S. District Court for the Southern District of New York.